Rowland Printing Processes & Policies

Clearly defining our processes and policies allows us deliver top-quality printing.

Once you’ve submitted your order, we’ll get to work. Within 1-3 business days, you’ll receive a PDF proof.

After your approval, we’ll move your project to production. We typically complete orders within 5 business days.

Depending on the scope, it could take longer, but we will discuss on a project-by-project basis.

If you have a hard deadline, please share that with us when ordering.

To cancel an order, please call 317.773.1829 as soon as possible. If an order is in production, some costs may be incurred.

We offer local delivery, as well as USPS and FedEx. Orders can also be picked up. Let us know which service best suits your project.

Things happen. We understand. Printed products are custom by nature, so we cannot accept returns.

We do stand by our work, so if there is an issue with your order, we want to resolve it.

Please contact us at 317.773.1829 immediately if you have any issues with your order.